First National Lifestyle Sippy Downs is owned and operated by local real estate experts, Gavin Flaton and partner Kylie Rogers. Launching a decade ago, Gavin shared a vision to build a real estate business that had laser focus on customer satisfaction and great results, while building a collaborative team that would work together towards the same goals. Fast forward to today and First National Lifestyle Sippy Downs live by the First National pledge, ‘We Put You First’, ensuring that team members strive for customer satisfaction and drive for the best results while supporting one another and their clients on the journey.
Through education and empowerment, Gavin and Kylie have successfully attracted elite talent allowing them to build market leading sales and property management teams that service the Sunshine Coast. The undeniable success of the business is demonstrated through market share, record prices and happy customers and is underpinned by shared knowledge, professional development, ongoing education and placing value on the human resources within the organisation.
Inspired by a Richard Branson quote, ‘If you look after your staff well, they look after your customers’, this philosophy is being practiced daily and is essentially what creates such a positive customer experience through both their property management and sales transactions for buyers, sellers, tenants and landlords.
Gavin and Kylie together approach each day with a willingness to listen, teach and participate, standing side by side with their team, they do not expect anybody to do something that they wouldn’t be willing to do themselves. Their approach means they are supporting the team through difficult or challenging tasks, while getting involved if there is conflict that needs resolution, while praising successes and sharing the wins.
All in all, the business provides unrivalled customer experiences that are based on honesty and integrity while achieving market leading prices and lower days on market. With the focus on a stress-free transaction, the progressive First National Lifestyle Sippy Downs team use cutting-edge technology and proven systems and processes to ensure that nothing is left to chance. It is the attention to detail and passion for property that makes the First National Lifestyle difference.
We offer residential sales and property management services across the Sunshine Coast and are excited to demonstrate our extra mile approach, ensuring you are not only satisfied but are stress-free and confident that We Put You First throughout our property partnership while getting you the best results in today’s market. If you want to work with a passionate property team that genuinely care about you then contact us today.